Contact Walls Of The Wild Customer Service is our priority! Please contact us with any questions about our products or if you wish to place your order over the phone. We will reply to you as soon as possible. If we are sleeping, it might be a while! FYI, we are located in NY so we generally will reply within an hour between 9AM-7PM EST and within 3-8 hours of any other time. Name: Email: Phone # (optional): Comments: Please enter the following code into the box provided: Walls of theWild Phone Orders: 845-278-4612 Fax Orders: 845-278-4729 Email Questions or Special Requests: Wildlife@WallsoftheWild.com Mailing Address: Walls of the Wild 19 Palmyra Rd Brewster, NY 10509