Welcome to our FAQ section. We hope it's helpful. If you need any additional information or clarification please email us through the "contact us" link at the top of every page. We are always available and we want you to get the answers you need.

My Orders • Has my order shipped and how do I track it? • How do I change or cancel all or part of my order? • When will my order ship? • My order never arrived. My Account • How do I create an account? • How do I edit my account information? • I forgot my password. Shipping and Returns • Do you ship to my country? • How much is my shipping? • An item is missing from my shipment or I received the wrong item. • How do I return my product? Guarantees and Policies • Low Price Guarantee • Privacy Policy • Security Pricing and Billing • Do I have to pay sales tax? • I have a question on my charges. • I need a copy of my receipt/invoice. • When will my credit appear on my account? • When will my credit card be charged?

Buyer's Guide • How do I buy/redeem a gift certificate? • How do I find a specific product? • How do I use a coupon? Additional Support • How do I contact you? How To Use Our Stickers • Mural Planning Guide Document • Mural Planning Guide Sample Sketch • Do your decals stick to textured walls and surfaces? • Are your wall decals easy to remove? • How do I apply wall decals? • What makes Walls of the Wild decals special and different? • Do your decals stay up on the wall? • How do I make a mural with your wall decals? • How do I remove wall decals? • Can I save and reuse my wall decals?